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The RAINPOINT WiFi Irrigation Hub TWG004WRF can only be used in conjunction with the WiFi Water Timer TTV103WRF or TTV203WRF, as it functions solely as a hub without any timer capabilities. It is important to note that this device is compatible exclusively with 2.4GHz WiFi networks. If your router is a dual-band model, you will need to independently enable the 2.4GHz WiFi band and assign it a separate name from the 5GHz band.
For any issues or concerns regarding our products, we have a dedicated local service team in the United States that you can contact. We encourage you to reach out to us if you have any questions or require assistance.
The RAINPOINT WiFi Irrigation Hub TWG004WRF is designed to work seamlessly with the WiFi Water Timer TTV103WRF or TTV203WRF. It is important to note that this hub does not have any built-in timer functionality and must be used in conjunction with one of the compatible WiFi water timers. Additionally, the hub is only compatible with 2.4GHz WiFi networks.
If your router is a dual-band model, supporting both 2.4GHz and 5GHz WiFi, you will need to independently enable the 2.4GHz band and assign it a separate name from the 5GHz band. This is to ensure that the RAINPOINT WiFi Irrigation Hub can successfully connect to the correct network.
In the event that you encounter any issues with our products, we have a dedicated local service team in the United States that is available to assist you. We encourage you to contact us if you have any questions or require support.
The RAINPOINT WiFi Irrigation Hub TWG004WRF is a crucial component of the RAINPOINT irrigation system, but it must be used in conjunction with the WiFi Water Timer TTV103WRF or TTV203WRF. It is important to remember that this hub is compatible only with 2.4GHz WiFi networks, and if your router is a dual-band model, you will need to separately enable the 2.4GHz band and give it a unique name.
If you experience any problems or have any questions about our products, our local service team in the United States is ready to provide you with the assistance you need. Please feel free to reach out to us, and we will be happy to help you.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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